FAQ
How can I place an online order ?
- Browse our products and add desired items to your cart.
- Proceed to the checkout page.
- Enter your personal details, including delivery address and contact number.
- Choose your preferred payment method (cash, credit card, bank deposit).
- Review the accuracy of the provided information and confirm your order.
Can I add an item to my order after it's been placed?
Unfortunately, no. However, you can easily place another order.
What is your exchange policy ?
- You can exchange an item within 7 days of purchase, provided it remains unworn, with tags intact, free of damages or stains, and in its original condition and packaging.
- To initiate an exchange, you must present the original purchase receipt.
- Exchanges can only be processed in-store and are applicable to items purchased in-store only.
- Please note that sale items are not eligible for exchange under any circumstances.
- Gift items must also be exchanged within 7 days of purchase, and the order number should be presented to our cashier.
- Vouchers cannot be refunded for cash. They can only be used towards future purchases.
Can I return "sale" items ?
Sale items are ineligible for exchange under any circumstance.
If you've received a defective item, what steps should you take ?
Send an email to yarnndarn.lk@gmail.com detailing your concern, and we'll respond with instructions for replacement. Rest assured, we'll cover the delivery fee for this service.